PMSFacility and IoT Monitoring
Monitor refrigeration, HVAC and controller data from your stores, warehouses and facilities live, from one operations centre.
What PMS offers
PMS
Facility and IoT Monitoring
Key features
- Site, provider, controller and variable hierarchy; site list, comparison and a global map.
- Real-time alarm stream; acknowledge, reset, suppress, priority and escalation rules.
- Server-side alarm KPIs and controller availability.
- Alarm, status and reading stream through IoT gateways and field controllers; remote commands that need approval.
- HACCP compliance reports and scheduled reports.
Who it is for
NOC and monitoring operators, refrigeration and HVAC service companies, retail facility managers, food-safety (HACCP) officers.
What you can do with PMS
Key screens and workflows. The pictures are schematic; in a demo we show the product itself.
Global map and site hierarchy
See all your sites on one map: which store or warehouse is online and which has an active alarm, at a glance. The site, provider, controller and variable hierarchy takes you from an alarm to the device in a few clicks.
- Multi-site global map and site list
- Site → provider → controller → variable hierarchy
- Comparison across sites
Live alarm stream
An alarm from the field reaches the screen within seconds. Priority, escalation and on-call rules route it to the right person; acknowledge, reset and suppress actions are logged.
- Active and past alarms, with priority colours
- Acknowledge, reset, suppress and action log
- Priority table, escalation and on-call setup
Alarm KPI dashboard
Alarm trends and controller availability are calculated on the server, so the dashboard opens quickly even with large data volumes. You see the problem site and the recurring alarm in numbers.
- Trend and dimension breakdown
- Controller availability and provider health
- Indicators calculated on the server
HACCP compliance report
Whether refrigerated cabinets stay within their thresholds is reported automatically. Schedule the reports and send them to your team as PDF; HACCP records stay in one place.
- Threshold compliance per cabinet
- Automatic report scheduling
- PDF, CSV and Excel export
Site connectivity and remote commands
Alarms, states and readings flow into the platform through IoT gateways and field controllers; thousands of readings are processed every day. When needed you send a remote command to a controller; every command goes through an approval step and is logged.
- Gateway and device registry, live values
- IoT alarm rules
- Remote commands that need approval
- Direct MQTT device connection
Coming soon
Mobile app
In the iOS and Android app you see alarms in the field, acknowledge them and open a FixFlow work order from the alarm sheet.
- Alarm list, detail and alarm actions
- FixFlow work order from an alarm
- Site map with alarm badges
- Release on the App Store and Google Play
Coming soon
Adapts without code
IoT alarm rules, the priority table and the escalation chain are set in admin screens. With the report designer you build your own report templates and send them as scheduled PDFs.
- IoT alarm rules, priorities and escalation
- Report templates and scheduled PDF reports
- Dashboards of your own with the page designer
Frequently asked questions
Today we support sites connected through IoT gateways and field controllers. For the makes and models on your sites, we agree the integration scope together in a discovery call. A direct MQTT device connection is on our roadmap.
The priority table, escalation and on-call setup route the alarm to the responsible team. Every action, such as acknowledge, reset or suppress, is logged.
If you also use FixFlow, you go from the site alarm to a maintenance request and SLA tracking with the same account. Both products share the same users and permission model.
Each customer's data is kept apart at database level: every table in the database separates customer data, so we do not rely on application code alone.
Request a PMS demo
We will walk you through your own scenario in our demo environment.
